Step Away From the Normal All-Inclusive Buffet at Grand Velas Shannon Melnyk - Vancouver Sun
go to original March 18, 2015

At Grand Velas Riviera Nayarit all suites have ocean views.

If you’re a foodie and a traveller, you may have made a solemn vow to avoid all-inclusives. After being disappointed by flavourless, greasy buffets produced for the masses, frat party booze and limited availability to get into the one token à la carte restaurant, the desire for quality over quantity eventually wins out and the notion of an all-inclusive holiday quickly loses its appeal.

The formula for luxury, fine food and effortless vacations at a good value has largely been a tourism unicorn, so I’m intrigued when I see an all-inclusive resort in Mexico make the top one per cent of Trip Advisor’s 2015 Travellers Choice Awards. It seems the people have spoken, lauding the Grand Velas Beach Resort in the Riviera Nayarit as a choice dream vacation.

Industry awards also continue to pour in for the Velas group’s four properties located in Puerto Vallarta, the Nayarit and the Riviera Maya not only for the prestigious five diamond cuisine, but hospitality standards, service and luxury spas. The Grand Velas has made history, earning the highest possible AAA five diamond rating — not an easy feat for an all-inclusive. It’s not a large European or American chain, but a local native Mexican family’s vision for upping the offerings in the all-inclusive game that begs for more investigation.

After hopping a four-and-a-half-hour direct flight to Puerto Vallarta and a short drive to the Riviera Nayarit, I learn the Velas family approach to hospitality is about detail, warmth and individual attention. There is no check-in, but instead iced hibiscus tea, orange flower scented wet towels and a welcome neck massage await new guests.

The word grand is apt at Grand Velas. Everything is, well, on a huge scale. The sprawling, tranquil property includes suites that start at 1,000 square feet with unique personal touches such as monogrammed pillowcases, bottomless in-room snacks and beverages, a luxurious selection of pools and beach front, kids club and a colossal spa, gym and boutique that encourage guests to linger. Butler service is provided, as is 24-hour room service that’s all part of the all-inclusive package.

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