| Online Buyers Want Convenient Shopping CBR Online | |
| go to original September 27, 2013 |
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About 83% shoppers in the US are satisfied with their online shopping experiences. (CBR)
Online shoppers across the globe want to have better control over their shipping and delivery experiences, according to a study conducted by comScore.
The study, 'UPS Pulse of the Online Shopper' (PDF) series gathered data from over 14,000 online shoppers in the US, Canada, Europe, Asia, Australia and Mexico.
According to the report, about 83% shoppers in the US are satisfied with their online shopping experiences, while 50% of online consumers in Asia Pacific are satisfied with their shopping experience, making them least satisfied.
The report revealed that the flexibility of delivery and returns process were least satisfying areas across the globe.
Read the rest at CBR
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