Airlines to Face Stiff Penalties for Delays in Mexico Monica Poling - Travel Pulse
go to original April 24, 2017

Thirty-five per cent of all domestic airline flights through the Mexico City International Airport (AICM) were at least 15 minutes late during the first half 2016. (Mexico News Daily)

Mexico could be on the verge of passing a new law that will impose stiff fines on airlines when they are at fault for delayed or canceled flights.

Mexico’s Chamber of Deputies (Cámara de Diputados) has already voted in favor of a law that will directly compensate passengers for these delays, according to an article in Mexico News Daily.

Among the key points, if a flight is delayed between one and four hours, all passengers will be eligible to receive a voucher for a free meal. The airline must also compensate them with at least a 7.5 percent of the ticket value against a future flight.

Any flights facing a delay of more than four hours will be considered canceled. Passengers on such flights will receive a full refund as well as a discount of at least 25 percent of their ticket price on a future flight. Additionally, the airline is still responsible for transportation delayed passengers to their intended destinations.

Passengers are forced to wait overnight to catch a delayed flights, would be entitled to even more compensation, including free phone and internet connections, meals, lodging and/or local transportation.

...Although the bill has been voted on and approved by the Chamber of Deputies (the lower house of Mexico’s legislative body), it must still be voted on by Mexico’s Senate.

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