Battling Potholes in Mexico Goes High-Tech with Bache24 Smartphone App
Mexico News Daily
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August 19, 2016
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The smartphone app and a particularly nasty pothole (Bache24)

Potholes are among the obstacles and hindrances that drivers in Mexico can expect in spite of million-peso road maintenance budgets in many states.

But that might change thanks to modern communications technologies.

Mexico City’s office of urban services has created a smartphone app dubbed Bache24 (bache is Spanish for pothole), that enables citizens to report new potholes to authorities.

According to director Jaime Slomianski, the mobile app, available for iOS and Android devices, has been downloaded 20,900 times.

During the program’s first week, 2,204 potholes on Mexico City’s main streets were reported and subsequently filled, while information about an additional 3,362 located on secondary roads, which do not come under the urban services office’s jurisdiction, was passed on to their respective borough offices.

The urban services offices has created 25 quick-response brigades to take care of the reports under its jurisdiction, enabling it to fill a pothole within 24 hours of its being reported.

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