For the First Time, Mexico Imposes Fines on E-Commerce Retailers
Sergio Legorreta - Lexology
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November 1, 2014
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PROFECO imposed fines on major e-commerce retailers even though no consumer complaint was filed.

During a massive raid on e-commerce stores, PROFECO found that online stores' Terms and Conditions and Privacy Notices were ambiguous, failed to disclose mandatory information that most be provided to consumers before a transaction takes place and breached consumer privacy rights. Fines imposed rise to $300,000 USD.

Your company sells online in Mexico? Consider the following:

  • Ensure your online store is posting in the website relevant and appropriate disclosures as required by Mexican e-commerce laws. This task may be easily accomplished by conducting a quick "health check" of your website information. Domains to be assessed should include consumer protection, online contracting, privacy/data protection and information security.
  • If any deficiencies or gaps are found in your website, cover the gaps by disclosing mandatory information, by revising and updating legal documentation and by implementing website modifications (such as the "cookie notice").

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