Banco Santander Mexico Lets Customers' Voices Confirm Their Identity Mary Wisniewski - American Banker
go to original May 19, 2014

Nuance Voice Biometric solutions eliminate the need for passwords, PINs and security questions. Easy and secure, voice biometrics delivers an effortless experience. (Nuance Enterprise)

Banco Santander Mexico now authenticates customers with their voice when they call the bank's automated phone system.

Customers who have previously supplied their voice footprint speak the words, "At Banco Santander, my voice is my password" to confirm their identity. Previously, they had to enter in PINs and passwords that could easily be forgotten.

The bank, like U.S. Bank and USAA, is using technology from Nuance Communications Inc.

See the original at American Banker

We invite you to add your charity or supporting organizations' news stories and coming events to PVAngels so we can share them with the world. Do it now!